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Jim Wagner

Siebel Updates Hosted CRM Software

UPDATED: Siebel’s CRM software, originally aimed at small- to medium-sized businesses (SMB), is getting an upgrade, with new capabilities and functionality targeted at specific industries. CRM OnDemand 6, the San Mateo, Calif., company’s hosted software offering, now features four pre-built…

Siebel Infuses SMBs with CRM

UPDATED: Executives at Siebel Systems said its competitors in the CRM space aren’t doing enough to meet the needs of small- to medium-sized businesses (SMB). So they have a plan to deliver it themselves. The San Francisco-based software company is…

Biz Apps Boost BlackBerry

Enterprise software developers Sybase and PeopleSoft rolled out applications designed to make navigating the popular BlackBerry handheld device a little bit easier for business users. The BlackBerry — a device manufactured by Research in Motion (RIM) that can download e-mail,…

Nimish Mehta, Group Vice President, Siebel

CRM software maker Siebel has aspirations of becoming an integration specialist, or in its vernacular, a universal application network (UAN) provider. The company is using the systems software of others as the backbone to build its own connectors and compete…

Oracle Comes Full Circle in Enterprise

In his keynote speech at Oracle Appsworld on Wednesday, CEO Larry Ellison talked a lot about data — an appropriate topic given that he leads one of the largest database software providers in the world. Oracle , however, hasn’t always…

Salesforce.com, Nextel Blast CRM into the Air

Salesforce.com wants to help Nextel Communications customers pull customer relationship management (CRM) tools out of thin air — or at least off their wireless Blackberry devices. The San Francisco based software vendor is teaming with Nextel to offer Nextel subscribers…

Microsoft CRM 1.2 Targets Other MS Apps

Microsoft is about to unleash an upgrade to its year-old customer relationship management (CRM) software with enhancements that tie the product even closer to other Microsoft applications. Slated to arrive after the new year, Microsoft Business Solutions CRM 1.2 is…