Software service provider NetSuite on Thursday unveiled the latest features to be included in the next major release of its on-demand business software, adding advanced ERP features that include revenue recognition, allocations, advanced budgeting, advanced billing and substantial multi-currency capabilities.…
Having spent four years building up a customer base of mostly Asian companies from its home base in Malaysia, on-demand CRM provider Entellium on Tuesday made its official move into the North American market. While this might be seen as…
Another ASP is heading to Wall Street, with on-demand customer relationship management (CRM) provider RightNow Technologies filing with the Securities and Exchange Commission for an initial public offering of its common stock. The Bozeman, Mont.-based provider of customer service, support…
CRM software service provider Salesnet on Wednesday moved forward with its Guided Performance Selling (GPS) vision, launched the first of several planned configuration-as-a-service products, Salesnet CustomerCentric Selling (CCS) Edition. “By offering a CRM solution that adapts to and reinforces CCS…
Small business ASP NetSuite on Thursday announced the expansion of its UK operations, expanding both its direct and channel sales programs as well as naming a vice president to oversee operations there. NetSuite’s new UK office is located on the…
Better salespeople lead to better sales. That’s the premise behind the Guided Performance Selling (GPS) strategy unveiled Monday by on-demand CRM software provider Salesnet. “To the extent that we can make salespeople more effective, the company benefits, the salesperson benefits,…
Bozeman, Mont.-based on-demand CRM provider RightNow Technologies on Monday unveiled RightNow Locator 3.3, the latest version of its hosted online store-finder solution. “A significant number of potential buyers who do their preliminary research on the web wind up making their…
Business software service provider NetSuite on Wednesday released NetSuite 9.5, adding advanced billing, analytics, and communications features to its on-demand Customer Relationship Management (CRM) solution with integrated order management. The new features include line-item billing capabilities, customer mining and segmentation…
Customer relationship management (CRM) software provider Onyx Software on Monday debuted Onyx CitiServe, a CRM solution designed specifically for United States cities and counties to more effectively manage citizen requests. “Commercial organizations for years have been leveraging CRM to deliver…
Web-based payroll and workforce management provider Ultimate Software on Tuesday launched its “Passion for Perfection” initiative to improve customer service, including enhanced Web-based knowledge management offerings and a restructuring of the company’s Services division. “Ultimate Software is truly passionate about…