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Paul Ferrill

Paul Ferrill has been writing for over 15 years about computers and network technology. He holds a BS in Electrical Engineering as well as a MS in Electrical Engineering. He is a regular contributor to the computer trade press. He has a specialization in complex data analysis and storage. He has written hundreds of articles and two books for various outlets over the years. His articles have appeared in Enterprise Apps Today and InfoWorld, Network World, PC Magazine, Forbes, and many other publications.

Microsoft, Salesforce Battle in CRM Cloud Space

In June, Salesforce claimed that Microsoft violated five Salesforce.com patents with its Windows Server AppFabric for installing and provisioning apps on Azure, Windows Live Services including Hotmail and SkyDrive storage, .NET, Windows 7, Server 2008 R2, and SharePoint products and…

ASPs Help Keep the Customer Satisfied

The customer is king is the mantra of many businesses. But while providing good customer service may give a business a competitive advantage, it is not generally a core competence or profit-generating activity. Typcially, customer service is an expense item…

Web-Native ASPs Lay Down the Gauntlet

The market for turnkey integrated business suites is about to evaporate. That’s the view of many of a new breed of aggressive, Web-native customer relationship management (CRM) software providers. Business software suite vendors such as Siebel, SAP and PeopleSoft have…

Salesforce to Be Reckoned With

Salesforce.com aims to become the world’s first “enterprise automation utility” by delivering, customer relationship management (CRM), sales force automation (SFA) and financial software over the Web. The company’s master plan is bound to bring it into direct competition with conventional…

Appjuice Leaves the Data with the Customer

Convincing potential customers that it’s safe and prudent to hand over their business data is a challenge for any ASP, let alone a start-up. AppjuiceAt a Glance Headquarters: Amsterdam, Netherlands Founded: August 2000 Clients: None (four expected by year’s end)…