Twitter LinkedIn Facebook RSS Android

MarketTools Now Offers Role-Based Adaptive Reporting

By -     Feedback

New feature added to MarketTools CustomerSat enterprise feedback management (EFM) solution.

MarketTools, Inc., has announced the addition of Adaptive Role-based Reporting to its MarketTools CustomerSat enterprise feedback management (EFM) solution. With this new functionality, MarketTools CustomerSat delivers a customized, interactive view of customer feedback data, tailored to an employee's specific role.

"In addition, MarketTools CustomerSat's reporting now automatically adapts to changes in organizational structures, making it easy to get the right information to the right person, even in environments that undergo constant change, such as in large contact centers. This enables thousands of employees to measure and improve customer loyalty in a short time, and ultimately gives businesses the tools they need to grow revenue through increased customer retention."

Read the Full Story at PR-USA

This article was originally published on April 1, 2011
Close Icon
Thanks for your registration, follow us on our social networks to keep up-to-date