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Call Centers: December 2002

Call Center, Customer Service, and Social CRM software and solutions. - Archive for December 2002

DirecTV Broadband Makes Customer Transition Deals

DirecTV Broadband, which is ending service next month, inks deals with SBC Yahoo!, BellSouth and Verizon so customers won't be left in the …

LivePerson Adjusts 2003 Guidance � on the Plus Side

After a better-than-expected fourth quarter, the New York-based ASP that specializes in online customer-support and marketing services is …