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Oracle's Agile Customer Needs Management platform allows customers to capture product ideas and customer feedback.
Oracle is rolling out part of its Product Value Chain suite called Agile Customer Needs Management. As noted in this eWeek report, this is a collaborative, open-innovation software platform that allows customers to capture and prioritize product ideas, product requirements and customer feedback from a variety of internal and external sources.
"Oracle's Agile Customer Needs Management software platform allows customers to capture and prioritize product ideas, product requirements and customer feedback from a variety of internal and external sources. The software integrates social tools such as the ability to tag, review and leave comments for other users. Oracle's steady releases throughout 2010 seem part of the company's plan to become the largest IT systems vendor in the world, with products designed to provide functionality at each level of a typical enterprise stack."
This article was originally published on June 23, 2010
