E-business enterprise application provider Onyx Software Corp. (Nasdaq: ONXS) Wednesday (April 25) debuted a new XML-based platform designed to speed the deployment of Internet-based CRM (customer relationship management) solutions. “Our XML-based application server is a major breakthrough for large organizations…
Customer relationship solution provider, Quaero, LLC, announced the release of a new product designed to help key decision-makers make fully informed software choices, quickly. Quaero CM Advisor™, a three-week campaign management software selection service, enables marketing and technology executives to…
Minimalism and simplicity are in, according to Oracle® as they make great strides in "Winning the War on Complexity" – the name of the press conference they held on Tuesday. The Internet software and services giant presented its simplistic methods…
Online customer care solutions provider eSupportNow has released a series of electronic customer relationship management (eCRM) tools designed to help online financial institutions implement multi-channel support strategies. eSupportNow’s Retail Banking Solutions will enable retail financial institutions to establish, maintain and…
By atlanta.internet.com staff Jeff McDermott, president and CEO of CustomerLinx Corp., was a guest speaker and moderator at the third annual Harvard Business School Club of Atlanta New Economy Conference on last Saturday. Tom Meredith, president and CEO, Internet Strategy…
BEA Systems, Inc., a global e-business infrastructure software company, has partnered with management consulting firm Peppers and Rogers Group to produce the CRM Strategy Workshop. The five-day executive-level workshop is designed for BEA customers and was launched to coincide with…
“The market demand is real and we think we’ve got a silver-bullet solution.” Two well-known players in the mobile information sector Monday announced an alliance to tap into the growing mobile customer relationship management (mCRM). The hope is that professionals…
Microsoft Corporation announced today that its revenue for the third quarter is $6.46 billion, a 14 percent increase over the $5.66 billion for the same quarter last year. According to Microsoft CFO John Connors, the results were strong across all…
We’ve come a long way in personalization. So far, in fact, that in many ways we’re right back where we started! What was once a carefully defined (as well as manually intensive and very expensive) niche strategy, personalization has recently…
Data protection provider Quantum Corporation has decided that the choice is clearly visible — they will utilize the customer relationship management (CRM) solutions of Broad Daylight, Inc. “We needed technology to help us provide top quality customer service on the…