Near the end of the oxygen-deprived dot-com mania days of late 1999, a Wayland, Mass., company called Professional Development Group, which for nearly 20 years had been teaching corporate employees how to use computers and software, changed its name to…
by dc.internet.com Staff Business-to-business (B2B) Internet commerce firm GE Global eXchange Services (GXS) and 2Way Corp., a provider of enterprise collaborative communications software, are creating an alliance to develop and market an interactive communication solution designed to allow companies to…
Vignette Corp. has unveiled an e-business application that provides customers with personalized support while streamlining communications efforts. Through Virtual Global Marketplace (VGM), users access hosted services that allow them to conduct business exchanges and manage projects online. VGM is a…
GAITHERSBURG, MD–Intellor Group, Inc. has announced the completion of a research summary titled, “A Comparison of CRM Versus E-CRM Adoption,” which analyzes how organizations are approaching their customer-centric initiatives with respect to traditional business and e-business environments. As an independent…
MALVERN, PA–SCT, a global provider of e-business solutions, announced the newest components of the iProcess.sct solution, delivering additional e-CRM capabilities. SCT enables e-business for four industry segments: process manufacturing and distribution; education; energy, utilities and communications; and government. iProcess.sct specifically…
GAITHERSBURG, MD–ACE*COMM Corporation, a leading force in enterprise network management applications, has formed an alliance with Portal Software, Inc., provider of business infrastructure software for next-generation communications services. The integration of ACE*COMM’s Convergent Mediation(TM) with Infranet, Portal’s customer management and…
VANCOUVER, BRITISH COLUMBIA– Multiactive Software Inc., a leading developer of unified e-business and customer relationship management (CRM) software, is working with Research in Motion’s (RIM)BlackBerry Wireless Handhelds(TM) in an effort to combine technologies. Entice! software, a Multiactive product that provides…
By @NY Staff TripleHop Technologies, a software firm that builds recommendation engines for companies doing business on the Internet, said two French-based investors have injected $3.5 million in a Series A funding round. The New York-based TripleHop said the SPEF…
ALEXANDRIA, VA–Outpost.com, a leading Internet retailer of consumer technology products, has chosen the online customer service technology of iCommunicate.NETTM to enable its retail superstore. Outpost.com provides over 170,000 consumer technology and related products to over 1 million global customers. Their…
SEATTLE, WA–Talisma Corporation, a full-service provider of robust eCRM solutions, has launched it’s next generation Talisma eCRM Suite which promises to provide a more encompassing method for managing customer relationships. “Starting the second half of 2001, and continuing through 2002,…