Small- and medium-sized U.S. businesses (SMB) are outgrowing simple applications, such as homemade lists and databases, and adopting more sophisticated automation software to manage sales, customers, inventory, and other business processes. Research from Access Markets International (AMI) Partners, Inc. indicates…
In the push to mobilize business information, a plethora of vendors have come forward saying they can give workers mobile access to the home database. Of course, the big database players also are vying for a piece of that pie,…
The market for turnkey integrated business suites is about to evaporate. That’s the view of many of a new breed of aggressive, Web-native customer relationship management (CRM) software providers. Business software suite vendors such as Siebel, SAP and PeopleSoft have…
After a long-awaited debate, Europe’s legislative body reached a verdict on the future of the New Economy. The European Parliament voted in favor of allowing businesses to continue to use cookies in their study and research of online user behavior.…
With the ever-watchful eye of Big Brother becoming more of a reality, the Electronic Frontier Foundation (EFF), a San Francisco-based civil liberties organization, this week released an updated list on some of the best methods for maintaining online privacy. Scribed…
Many ASPs that sell Web-native applications have been around since the early days of the ASP industry. It looks like their patience — and software architecture — is finally paying off. Spending on Web-native ASP services in the U.S. is…
Internet convergence player, SONICblue claimed victory Monday in its battle with the entertainment industry affecting anyone who bought one of its ReplayTV 4000 units. The Santa Clara, Calif.-based company said District Court Judge Florence-Marie Cooper Friday overturned a Los Angeles…
I loved my ClickZ colleague Mark Sakalosky‘s article “Customer Data? We Don’t Have Any Customer Data.” Chances are you could claim that story as your very own. Most of us have found ourselves needing some critical customer data to make…
With new security threats emerging almost daily, Citizens Financial Group, of Providence, R.I., has expanded its relationship with EMC , of Hopkinton, Mass., to safeguard customer information. The deal gives Citizens an additional 30 terabytes of EMC Symmetrix Enterprise Storage…
Sen. Ernest Hollings (D.-S.C.) introduced legislation Thursday aimed at beefing up online privacy for consumers that would require online businesses to get user permission to disclose certain information. The bill calls for users to “opt-in” before allowing sites to share…