Mobile CRM has been with us for a while now. Some thought it would supplant other CRM platforms so that everything could be performed on one device. So has that happened, or is mobile CRM largely being used for niche…
If Big Data has a killer application, it is operational analytics. Companies using Big Data initially focused on the customer experience, with Capgemini/Sloan Management Review research finding that 40 percent of analytics initiatives in 2013 were aimed at the customer…
Databases are proliferating like, well, cockroaches. The overall database market is expected to reach $50 billion by 2017, according to IDC, with the landscape changing quickly among many new players. Deep, impactful forces are underneath these changes,said Tarun Thakur, co-founder…
By Dave Wright, ServiceNow With mobile phones, instant messaging and more accelerating the speed at which we are able to get information in the workplace, why are we spending so much time on getting work done? The answer is that…
Sales people are among the most mobile folks at any company. So it’s no surprise that mobile CRM appears to be popular. In its most recent Technology Trends study, IT research firm Computer Economics found that companies are investing in…
No one gets more of an earful about enterprise applications than the technical support staff who are tasked with supporting business software. Tech support teams communicate closely with users of apps, helping them work through any issues they might experience.…
In the world of DevOps, Luke Kanies and his company Puppet are well known for helping enable configuration, management and deployment of applications and infrastructure. Puppet is now embarking on a new effort dubbed “Blueshift” that aims to help enable…
By Robert Lacis, Apperian Mobile apps have taken the consumer world by storm, and businesses are rapidly following suit. The enterprise mobility market is expected to reach $500 billion by 2020, according to a study conducted by Enterprise Research Store.…
Girish Pancha is a data integration veteran who spent the better part of two decades working at integration powerhouse Informatica. In 2013, he had “done all there was in data integration.” Or so he thought. He was wrong, although he…
Enterprise Apps Today recently covered what the top four ERP vendors in terms of overall market share – SAP, Oracle, Infor and Microsoft – are doing with cloud ERP software. But companies such as NetSuite, Epicor, FinancialForce, Acumanica – which…