Category Reviews

Oracle CRM Buying Guide

It’s not quite the 57 varieties of Heinz or the 31 flavors of Baskin Robbins, but Oracle provides a hearty number of customer relationship management (CRM) products within its enterprise applications portfolio – four to be exact. • Oracle CRM…

Small Business CRM Buying Guide

Our first two CRM buying guides covered the enterprise CRM and midrange CRM markets. This article will focus on the small business customer relationship management (CRM) market. Note that it ignores companies like Microsoft, SAP and Oracle, who increasingly serve…