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CRM: June 2002

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for June 2002

Salesnet Extends App, Reaches for Enterprise

The Boston-based ASP announces an enhanced version of its sales force automation application, highlights offline capabilities and Web …

Case Study: Raindance Communcations and Salesnet

When Raindance's business expanded, its senior management recognized the need to improve its current contact management capabilities. They …

Innovent Buys Reportability.com

Expanding its offerings, the Los Angeles IT consultant acquires its Boston counterpart for an undisclosed sum.

To CRM or Not CRM?

By definition, CRM is open to interpretation but professionals will agree that satisfying customers is paramount.