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CRM: July 2004

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for July 2004

What's New in CRM Products

Check out the latest entries in the eCRM Product Guide and then add your favorite to the directory.

Salesforce.com Upgrades CRM Platform

UPDATED: In its first meeting with Wall Street analysts since its spring IPO, the company spreads its online CRM gospel while explaining why …

Closing Arguments Expected in Oracle Trial

Judge Walker may hold off on deciding the case until next month.

PeopleSoft Forecasts Earnings Dip

Strained from fighting Oracle's hostile takeover bid, the business software maker warns that Q2 results will disappoint.

Experts Speak Out on Improving Sales Conversions, Part 2

Real-world tips to help you achieve the all-important goal of turning shoppers into buyers -- and why you shouldn't sweat comparisons to …

More Mega Mergers if Oracle Succeeds

The quest for PeopleSoft was the tip of the iceberg, say analysts.