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CRM: August 2004

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for August 2004

Oracle Refreshes PeopleSoft Offer

While it waits for a judge's decision, the software vendor extends its $7.7 billion takeover offer for PeopleSoft.

Cisco Ties Microsoft CRM to IP Phone Systems

Cisco Systems today announced plans to integrate its IP Communications platform with Microsoft CRM. The goal is to provide an affordable way …

CRM Without a Direct Sales Channel

Every industry can benefit from CRM. B2B companies face especially interesting challenges.

Player Gets Smarter with CRM

SmartCompany enters the hosted applications market to differentiate itself with a full-scale business approach.

XP SP2 Will Break Microsoft CRM Product

Microsoft's flagship CRM product will not work properly with the coming service pack.

SMBs Don't Have to Pay for CRM

FreeCRM and Salesforce.com let you manage your customer relationships without spending a dime.