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CRM: January 2010

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for January 2010

iTuple for iPhone, iPod and iPad

The iTuple CRM app from ERP software provider xTuple is now available at iTunes.

ALT-Invest Announces SugarChimp ListSync

The new module integrates SugarCRM with MailChimp.

BSkyB Wins CRM Lawsuit

The company is claiming $700 million in damages from EDS.

SugarCRM Announces SugarCon 2010

The conference will include keynotes on the future of CRM, open source and cloud computing.

Basic Social CRM Advice: Don't Sue

Suing a customer who's active in social media is unlikely to be a constructive move.

CRM in Emerging Markets

Social networking solutions can help companies improve customer satisfaction rates worldwide.

2009 a Record Year for eLead

New product offerings resulted in an increase of year-over-year revenue by more than 20 percent

Convio Plans IPO

he CRM provider is seeking to raise $57.5 million for working capital, to pay off debt, and to make acquisitions.

CRM Spotlight: ZoomInfo Launches FreshContacts

Users can gain two months of free access to ZoomInfo's online database in exchange for their Outlook business contacts.

Businesses Counting on SaaS

Enterprises are focusing on hosted CRM and business intelligence applications.

SugarCRM Announces Plans for CRM Acceleration Winter Tour

The free events will offer guidance on formulating and implementing successful CRM strategies and processes.