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CRM: May 2010

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for May 2010

InfoGrow Links Dynamics CRM to Constant Contact

CRM2Emails is a web-based service that integrates Microsoft's Dynamics CRM with Constant Contact for better sales lead generation.

Masterware Offers Free Version of Billing Master CRM Software

The company is offering a free version to help small businesses manage customers.

Does CRM Certification Matter?

Firms may claim 'vendor certified,' but that is no guarantee that the individuals working on your project will be.

CRM Text, iPost Partner on Integrated Email, Mobile Marketing

The new partnership offers solutions for email marketers to improve customer engagement.

Results CRM Approved for QuickBooks Integration

The Results QuickBooks Integration module (QBI) scored high for QuickBooks integration.

The Unique Challenges of CRM Systems

CRM systems present a unique challenge because the system needs to be tightly aligned to the user organizations.

Microsoft CRM Community Offers Free Leads and Marketing Support

The DynamicsExchange Partner Portal is free for Microsoft CRM resellers and developers to get leads while they expose their products and …

Optify Lead-Generation Integrates Salesforce CRM

The company's Spring 2010 real-time marketing software now accommodates large companies.

Is it Time For Social CRM?

How do you know when your company should make its move to Social CRM?

Autologica Launches Email Marketing For Auto Dealers

The company's new email marketing tool is specifically designed for vehicle dealerships.

Microsoft Sues Web-based CRM Provider Salesforce for Patent Infringement

Microsoft filed suit against Salesforce.com, accusing the on-demand CRM service provider of violating nine Microsoft patents.

Baynote Partners For Online Social CRM Applications

The Baynote and Lithium solution increases customer engagement with Social CRM.

Sage Launches Cloud CRM Suite For SMBs

The Sage SalesLogix Cloud offers a highly adaptable CRM experience with no IT burden.

SAP Develops On-Demand CRM Application

The new app is expected to incorporate social collaboration tools.

NetSuite Provides Customer Everything Management

The CRM software-as-a-service provider's integrated ecommerce/customer management system helped Inkjetsuperstore.com fulfill more 1 million …

InQuira Announces Sales Enablement Tool

Sales Intel social tools cuts down on the time salespeople spend searching for information.

Is Social CRM Just Hype or a Source of Real Business?

Social CRM is about getting into conversations controlled by the customer - listening and engaging to build trust.

Knouen Integrates Siebel CRM Productivity with Social Networking

Knouen announces OfficeSync 3.0 for Siebel CRM.

Total-Apps, TransGrade CRM Team for SMB Ecommerce Solutions

The partners will offer enterprise-level CRM and payment processing solutions to small to mid-size ecommerce merchants.

Lithium Acquisition Results in Social CRM Platform

The acquisition of Scout Labs expands Lithium’s customer engagement suite with the addition of a social media analytics engine.