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CRM: July 2010

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for July 2010

CRM Vendors Offer Support for Social Customer Relationship Management

The benefit of tapping in to social networking and mobility is not lost on CRM vendors

13 CRM Solutions on Google Apps Marketplace

CRM and social CRM are popular trends on the Google Apps Marketplace.

CoreTrac Offers Sales Force Software for Financial Institutions

CoreTrac Link is designed for financial institutions that are not ready for a comprehensive sales force automation system.

Tips for Building CRM Sytems

Start with a lean feature-set and then expanded CRM functionality.

Pravega Announces Free Integrated CRM and Email Marketing Product

Designed for small and medium-sized businesses, vegaPort by Pravega offers integrated CRM and email marketing.

Enterprise Application Services Are Growing Fast

CRM is leading the fast-growing enterprise application software as a service (SaaS) market.

Facebook Picks Salesforce.com for Cloud CRM

The world's biggest social networking site partners with a leader in social CRM.

SugarCRM Announces Open Source Testing Tools at OSCON 2010

The company has announced its plans to release several functional and performance testing tools under open source licenses.

Ecommerce Techwave Offers Saleforce CRM Free Shopping Cart

The company says its fully integrative web-based Salesforce CRM services offers a customizable free shopping cart with inventory control.

Navatar Announces Free Cloud CRM for Financial Services

The Salesforce.com partner and VAR is offering free cloud computing CRM for eight months.

Bantam Live Offers Social CRM App on Google Apps Marketplace

Bantam Live users can track contacts, prospects, deals, and also organize tasks and projects.

Top 10 Tips for Using Social Media to Improve CRM

Experts reveal their strategies for using Twitter, Facebook and LinkedIn to help gain and retain customers.

Study Finds Consumers Engage Brands on Facebook, Twitter

A study released by ExactTarget finds nearly 40 percent of consumers turning to Facebook and Twitter to supplement information they receive …

CRM Trends: Enterprise Apps Go Mobile

Customer Relationship Management (CRM) and mobile workflow is coming to the enterprise.

UBS Sees Salesforce.com Releasing a Killer App, Upgrades to Buy

UBS issued a note to clients upgrading shares of Salesforce.com to Buy.

Worldleaders Announces New Sales Force Automation System

Worldleaders Sales Force Automation (SFA) system combines sales method improvement and technology sales specialization into a single system.

How to Choose CRM Software for Your Business

Tips for selecting the best Customer Relationship Management (CRM) software for your business operations.

FirstRain Announces FirstRain Snapshot for Salesforce.com CRM

FirstRain snapshot is a free application for the Salesforce CRM platform that provides up-to-the-minute account intelligence.

Tips for Understanding CRM Vendor Proposals

This article offers advice on what to look out for in vendor proposals.

Using Sales Analytic Tools for Accurate Forecasting

A new study shows that companies using sales analytics/forecasting tools show consistently higher levels of performance.