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CRM: January 2011

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for January 2011

CRM Strategies for Financial Services

Financial service firms have unique CRM challenges.

Former Salesforce.com Execs Launches Cloud Apps Service

Okta offers an on-demand, identity and access management solution for all web-based applications.

Intelestream Announces New Version of Intelecrm

Intelecrm version 3.5. focuses on more options for integration and enhancements to order management functionality.

Microsoft Blocks Former Manager from Joining Salesforce.com

Microsoft claimed that a former general manager of worldwide government with the company violated confidentiality agreements.

Oracle Announces Fast Adoption Rate of PeopleSoft

The current 9.1 release of PeopleSoft is also being adopted at a rate four times faster than any other edition.

IBM Connects LotusLive with SugarCRM, Ariba

IBM's online collaboration service gets new CRM and social commerce capabilities.

A Look at CRM Vendor Wars

Microsoft and other companies are rolling with CRM in the cloud.

Microsoft CRM Challenges Salesforce and Oracle

Microsoft's Dynamics CRM Online and employs the same code set as the on-premise CRM solution.

Leveraging Electronic Customer Relationship Management

Tips for E-CRM Analytics.

Sage Announces SalesLogix CRM Enhancements

New features are available for Sage SalesLogix cloud and on-premises customers.

The New CRM Provides Knowledge Management, Mobile Support

Expanding the definition of a customer relationship management (CRM) system.

Enterprise Cloud Computing and CRM

Customer relationship management (CRM) and cloud computing has yet to be efficiently explored by enterprise players.

Salesforce.com a 'Bubble' Stock: Barron's

Salesforce's success has been well rewarded by Wall Street, but Barron's thinks investors may have gone too far.

Microsoft Online CRM

2011 Dynamics marketing team has sights set on Salesforce.com.

Planet Technologies Launches New Maps App for Microsoft Dynamics CRM

Maps for Microsoft CRM 2011 integrates Bing Maps API with Silverlight and CRM 2011 to create mapping visuals for users.

MyBusiness Launches New Mobile CRM Application

The browser-based mobile application can be accessed from any smartphone.

Top CRM Applications for Small Business Use

9 customer relationship management apps designed for small business use.

Commence Corporation Offers Try Before You Buy CRM

Commence Corporation offers customers a 90-day pilot program.

RightNow Acquires Q-go Natural Language Search

RightNow plans to add the search capabilities to its CX Web CRM (customer relationship management) software package.

SugarCRM Announces Social CRM Survey Results

Customer relationship management (CRM) practitioners have been slow to embrace social.