CRM: January 2011

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for January 2011

Financial service firms have unique CRM challenges.

Okta offers an on-demand, identity and access management solution for all web-based applications.

Intelecrm version 3.5. focuses on more options for integration and enhancements to order management functionality.

Microsoft claimed that a former general manager of worldwide government with the company violated confidentiality agreements.

The current 9.1 release of PeopleSoft is also being adopted at a rate four times faster than any other edition.

IBM's online collaboration service gets new CRM and social commerce capabilities.

Microsoft and other companies are rolling with CRM in the cloud.

Microsoft's Dynamics CRM Online and employs the same code set as the on-premise CRM solution.

Tips for E-CRM Analytics.

New features are available for Sage SalesLogix cloud and on-premises customers.

Expanding the definition of a customer relationship management (CRM) system.

Customer relationship management (CRM) and cloud computing has yet to be efficiently explored by enterprise players.

Salesforce's success has been well rewarded by Wall Street, but Barron's thinks investors may have gone too far.

2011 Dynamics marketing team has sights set on Salesforce.com.

Maps for Microsoft CRM 2011 integrates Bing Maps API with Silverlight and CRM 2011 to create mapping visuals for users.

The browser-based mobile application can be accessed from any smartphone.

9 customer relationship management apps designed for small business use.

Commence Corporation offers customers a 90-day pilot program.

RightNow plans to add the search capabilities to its CX Web CRM (customer relationship management) software package.

Customer relationship management (CRM) practitioners have been slow to embrace social.