CRM: January 2011
Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for January 2011
CRM Strategies for Financial Services
Financial service firms have unique CRM challenges.
Former Salesforce.com Execs Launches Cloud Apps Service
Okta offers an on-demand, identity and access management solution for all web-based applications.
Intelestream Announces New Version of Intelecrm
Intelecrm version 3.5. focuses on more options for integration and enhancements to order management functionality.
Microsoft Blocks Former Manager from Joining Salesforce.com
Microsoft claimed that a former general manager of worldwide government with the company violated confidentiality agreements.
Oracle Announces Fast Adoption Rate of PeopleSoft
The current 9.1 release of PeopleSoft is also being adopted at a rate four times faster than any other edition.
IBM Connects LotusLive with SugarCRM, Ariba
IBM's online collaboration service gets new CRM and social commerce capabilities.
A Look at CRM Vendor Wars
Microsoft and other companies are rolling with CRM in the cloud.
Microsoft CRM Challenges Salesforce and Oracle
Microsoft's Dynamics CRM Online and employs the same code set as the on-premise CRM solution.
Leveraging Electronic Customer Relationship Management
Tips for E-CRM Analytics.
Sage Announces SalesLogix CRM Enhancements
New features are available for Sage SalesLogix cloud and on-premises customers.
The New CRM Provides Knowledge Management, Mobile Support
Expanding the definition of a customer relationship management (CRM) system.
Enterprise Cloud Computing and CRM
Customer relationship management (CRM) and cloud computing has yet to be efficiently explored by enterprise players.
Salesforce.com a 'Bubble' Stock: Barron's
Salesforce's success has been well rewarded by Wall Street, but Barron's thinks investors may have gone too far.
Microsoft Online CRM
2011 Dynamics marketing team has sights set on Salesforce.com.
Planet Technologies Launches New Maps App for Microsoft Dynamics CRM
Maps for Microsoft CRM 2011 integrates Bing Maps API with Silverlight and CRM 2011 to create mapping visuals for users.
MyBusiness Launches New Mobile CRM Application
The browser-based mobile application can be accessed from any smartphone.
Top CRM Applications for Small Business Use
9 customer relationship management apps designed for small business use.
Commence Corporation Offers Try Before You Buy CRM
Commence Corporation offers customers a 90-day pilot program.
RightNow Acquires Q-go Natural Language Search
RightNow plans to add the search capabilities to its CX Web CRM (customer relationship management) software package.
SugarCRM Announces Social CRM Survey Results
Customer relationship management (CRM) practitioners have been slow to embrace social.