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CRM: August 2011

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for August 2011

Salesforce Gets Social and Mobile

Salesforce unveiled a number of enterprise social media and mobile application products at Dreamforce today.

Salesforce Stays Strong Despite Global Turmoil

Salesforce.com sees no recession, says CEO Benioff.

Microsoft, Oracle, Salesforce.com Dominate Sales Force Automation: Gartner

Microsoft Dynamics CRM Online and Zoho make the Gartner Magic Quadrant for sales force automation for the first time.

Few Companies Have Social CRM Strategy: Gartner

Social CRM efforts at companies tend to be fragmented, according to Gartner, which lists the top vendors in its Social CRM Magic Quadrant.