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CRM: November 2011

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for November 2011

Ten Reasons to Combine CRM and BPM

Business leaders and customer service experts discuss the benefits of combining customer relationship management (CRM) with business process …

Salesforce.com Tumbles on Billings Concerns

The cloud-based CRM provider beat Wall Street expectations, but some analysts are questioning whether it has lost its technological edge.

TenDigits Puts Microsoft Dynamics CRM on Android Smartphones and Tablets

TenDigits Software continues to extend Microsoft CRM beyond Windows-based mobile devices.

Salesforce Buys Model Metrics for Social, Mobile Cloud

Salesforce.com says the mobile and social cloud services company will enhance its 'social enterprise' vision.

Oracle CRM and Business Intelligence in Two Real-World Environments

Two case studies from Oracle OpenWorld: Using CRM and business intelligence for success.

SAP Unveils In-Memory Data Warehouse, Mobile Apps

SAP adds HANA in-memory analytics to NetWeaver BW and unveils CRM and business intelligence apps.

The Cloud CRM Market: Microsoft, Salesforce, SAP, Oracle and More

The cloud CRM market is a crowded one, so we offer an overview of the biggest names in our cloud CRM buying guide.

SAP Business One ERP Update Extends CRM for Small Businesses

Version 8.82 of the SAP Business One application offers a number of new features requested by small businesses.