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CRM: June 2015

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for June 2015

Salesforce Boosts Mobile Customer Service Capabilities

Service for Apps allows companies to embed services such as live chat into mobile customer service applications.

Analytics App Aims to Offer Better Marketing Visibility

Datameer app blends data from multiple systems to give marketers a better picture of which campaigns and channels are best at converting …

CRM for Any Niche – or So It Seems

With CRM software, sometimes a niche solution is the way to go, experts say.

DialogTech Measures Mobile Click-to-Call Marketing Activity

DialogTech's newest product helps companies track and control inbound marketing calls from any mobile source.

Salesforce Rolls out First Wave Analytics App

An app geared toward sales professionals is the first in a planned series of role-specific analytics apps Salesforce is introducing on its …