- On Way to Omni-Channel, Retailers Try Beacons and More
- Chief Data Officer Role Continues to Evolve
- What Is Sales Enablement Software and Do You Need It?
- 5 Ways to Use Virtual Reality in the Enterprise
- 8 Open Source BPM Software Options
- How HTAP Database Technology Can Help You
- 9 Apps Empowering Finance
9 customer relationship management apps designed for small business use.
Even a small business has a need for customer relationship management apps. This list of CRM software an tools on Small Biz Trends offers details on nine CRM apps that are a good solution for small business use.
"Infusionsoft is one of the market leaders when it comes to CRM, e-mail marketing and marketing Automation. One of their strengths and what makes them different is that, instead of a one-time automatic response, they encourage you to create a robust follow-up sequence based on customer behaviorthis is the automation engine at work. For example, if a customer responds to a specific campaign, then phones in a question, you can trigger your Infusionsoft system to automatically respond appropriately -- which goes beyond e-mail and includes faxing, voicemails, even letters. If youre a small business owner struggling who needs more than a simple e-mail campaign, take a closer look at the Infusionsoft approach."
Read the Full Story at Small Biz Trends
This article was originally published on January 21, 2011