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The launch has brought competition into the online CRM marketplace.
Microsoft (NASDAQ: MSFT) recently launched Microsoft Dynamics CRM Online cloud service giving sales and marketing professionals more options to choose from including NetSuite, Salesforce (NYSE: CRM), and Microsoft Dynamics CRM Online.
"Microsoft recently launched Microsoft Dynamics CRM Online cloud service globally; the new service delivers new levels of productivity to sales, service and marketing organizations and is available as on-premises and partner-hosted versions. The CRM online supposedly offers familiar, intelligent and connected experiences to users across the organization."
This article was originally published on February 8, 2011