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BroadVision Stays In Touch With Salesforce.com

By eCRMGuide.com Staff     Feedback

The personalized e-business applications developer chooses salesforce.com's online customer relationship management (CRM) service.

BroadVision Inc., developer of personalized e-business applications, will standardize its global 300+ person workforce with salesforce.com's online customer relationship management (CRM) service.

BroadVision will utilize salesforce.com's CRM service to consistently update the sales department and keep regional managers in touch with field personnel. Additionally, salesforce.com will help BroadVision to produce global sales forecasts and effectively manage updated customer data while maximizing revenue opportunities.

The Web-based and scalable solutions provided by salesforce.com easily allow for integrated information sharing across BroadVision's organization. Salesforce.com's CRM service is quickly deployed, without software, hardware or installations, and its designed for inexpensive ease-of-use. Salesforce's online CRM is a subscription Web-based service and charges a monthly fee per user.

"With salesforce.com, we are able to gather information from all over the world, analyze it and create accurate global forecasts in real time," said Peter Downs, vice president of finance for BroadVision. "The other software packages we evaluated were outrageously expensive. With salesforce.com, we have already seen a very high return on our investment."

Redwood City, Calif.-based BroadVision develops and delivers an integrated suite of packaged applications for conducting e-commerce interactions and transactions. BroadVision services professionals, supported by over 100 partner organizations worldwide, transform these applications into business value for customers through consulting, education, and support services in more than 34 countries.

Headquartered in San Francisco, salesforce.com uses the power of the Internet to help businesses to safely and securely manage, share and leverage their critical sales and customer information anytime, anywhere.

This article was originally published on May 18, 2001
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