- On Way to Omni-Channel, Retailers Try Beacons and More
- Chief Data Officer Role Continues to Evolve
- What Is Sales Enablement Software and Do You Need It?
- 5 Ways to Use Virtual Reality in the Enterprise
- 8 Open Source BPM Software Options
- How HTAP Database Technology Can Help You
- 9 Apps Empowering Finance
Effective immediately, RMH Teleservices, Inc. has wrapped up a multi-year deal with United Parcel Service, Inc. to deliver inbound customer relationship management (CRM) services.
by eCRMGuide.com StaffEffective immediately, RMH Teleservices, Inc. has wrapped up a multi-year deal with United Parcel Service, Inc. to deliver inbound customer relationship management (CRM) services. Terms of the deal were not disclosed.
John Fellows, CEO of RMH Teleservices says that his company will supply high quality service at a low cost to UPS. He added that the company plans to make additional investments in its infrastructure in order to support the relationship with UPS.
Headquartered in Atlanta, Ga., United Parcel Services' express and package delivery service is available in more than 200 countries and territories.
Founded in 1983, RMH Teleservices, Inc. is headquartered in Bryn Mawr, Penn. and employs approximately 7,500 people across 25 facilities throughout the United States and Canada. The company's outsourced CRM services focus on customer acquisition, care and growth, integrating every area of business that touches the customer-namely, marketing, sales, customer service and technical support.
This article was originally published on July 13, 2001