Category Management Software

Business Process Management Goes Social

Business process management has always been kind of a staid, scientific approach to organizational development, but according to this Fast Forward Blog article, a new discipline is emerging that fuses the openness and transparency of social with the process-oriented sensibilities…

A Focus on Business Process Automation

Interactions ’10, Interactive Intelligence’s annual user conference pegs business process automation and contact center automation as the two main areas of focus. According to this TMCnet conference report, Interactive Intelligence also launched a new business process automation solution, called Interaction…

PerspecSys Eliminates Cloud Governance Gap

For widespread SaaS adoption, security solutions to control and protect critical data cannot come at the expense of functionality. PerspecSys has it has eliminated the security-functionality paradox of the cloud with its Privacy, Residency and Security data governance platform, the…