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News: July 2004

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for July 2004

What's New in CRM Products

Check out the latest entries in the eCRM Product Guide and then add your favorite to the directory.

Salesforce.com Upgrades CRM Platform

UPDATED: In its first meeting with Wall Street analysts since its spring IPO, the company spreads its online CRM gospel while explaining why …

Closing Arguments Expected in Oracle Trial

Judge Walker may hold off on deciding the case until next month.

SAP Strikes Back

Scarcely four months after IBM took a swing at SAP by buying Trigo, SAP has swung back by acquiring Trigo competitor A2i. Enterprise Advisor …

PeopleSoft Forecasts Earnings Dip

Strained from fighting Oracle's hostile takeover bid, the business software maker warns that Q2 results will disappoint.

Capitalize on Your Investment in Analytics

What good is analytics data unless it improves your site?

Experts Speak Out on Improving Sales Conversions, Part 2

Real-world tips to help you achieve the all-important goal of turning shoppers into buyers -- and why you shouldn't sweat comparisons to …

Online Catalogs and Orders, Made Easy

Small businesses unfamiliar with HTML can do well with Actinic's Catalog and Business editions, comprehensive shopping cart programs that …

More Mega Mergers if Oracle Succeeds

The quest for PeopleSoft was the tip of the iceberg, say analysts.