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News: August 2005

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for August 2005

Customer Support — Internet Style

HostedSupport.com offers an automated, Web-based service designed to decrease the time you spend on customer support while maintaining …

Smart Marketing Helps Plus Size Retailer Grow

eBiz Profiles: A clothing e-tailer for plus-size women, Junonia works to create synergy between its catalog and online sales.

Collaboration Made Easier For Less

If you're looking for a way to let your employees share calendars, contacts and schedules without the complexity and cost of MS Exchange, …

Microsoft Brings Presence to Business Apps

Partners incorporate IM-style tools into heavy-duty enterprise applications.

Consumers' Online Security Concerns Rising

A new study suggests that authentication technologies may help regain users' trust.

SugarCRM Expands Open Source Package

The firm's suite now reaches a wider range of business environments.

Siebel Adds SUSE Support

The CRM developer ties its business applications with Novell enterprise operating system.