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News: September 2005

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for September 2005

KnoahsARK Sets Sails With Contact Center Suite

The software is designed to help IP-based contact centers improve operations and performance — right down to the individual agent …

Hosted SugarCRM, a Sweet Deal?

iRadeon is hoping to attract a new breed of CRM user by combining the cost savings of open source software with the convenience and low …

Add a Little Intelligence to Your Sales Leads

Before the Call, an on-demand service that operates within Salesforce.com, is designed to comb the Web for market intelligence about sales …

Oracle + Siebel = CRM Consolidation

Oracle's $5.85 billion bid stirs another debate over best-of-breed vs. integrated suite in software deployment.

Oracle to Buy Siebel For $5.85 Billion

UPDATED: CRM landscape is changed with blockbuster deal between major enterprise software providers.

Xactly Enters On Demand Arena With Incent

The new company focuses on adding intelligence to sales commissions.