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News: March 2010

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for March 2010

SAP Rolls Out Online Collaboration Apps

StreamWork is designed to help businesses share, access and manage their content online from the cloud.

Data Analytics for Unified Communications

UC analytics brings together customer and operational intelligence from all areas of an organization.

IBM Helps FAA with Data Analytics

A new research project is aimed at protecting the civilian aviation system from cyber attacks using security analytics.

Synergy Business Intelligence Announces Additional IBM Certification

The South African business intelligence solutions company has undergone additional technical and sales certification with IBM Cognos.

Valley View Casino Counts on SAS for Business Analytics

The California-based casino has deployed SAS' Patron Value Optimization.

SalesFUSION Updates Accelerator for Microsoft CRM Software

The solution embeds demand generation functionality into Microsoft Dynamics CRM.

Kashflow, Really Simple Partner on Web Based CRM, Accounting

The companies have integrated their offerings in an online solution.

Bookt Announces Online CRM Quiz for Hotel Managers

The free quiz is designed to help lodging managers evaluate how effectively they're making use of CRM strategies.

CRM Software and E-mail Blasts

A Network World article looks at the challenges of integrating CRM software with e-mail blasting tools.

Maximizer Updates CRM Software

Enhancements include a redesigned user interface and tighter integration with native BlackBerry applications.

REACH3 Intros Free Web Based CRM Marketing Tool

CRM Launch was designed to give healthcare marketers free access to advanced CRM technology.

Dell Intros Packages for Cloud Computing, Data Analytics

The new solutions are designed to help companies build efficient and affordable cloud computing environments.

Contactology Integrates with Tactile CRM Software

The new importer enables Tactile customers to add CRM contacts directly to their email marketing application.

Open Source ERP and CRM Software

MindTouch CEO Aaron Fulkerson says open source solutions are the right fit for ERP and CRM.

Tracer CQM Intros Web Based CRM Software

The hosted solution is designed for the SME market.

Microsoft, Mando Team on CRM Visualization App

The application will make use of Silverlight, SharePoint 2010 and Bing Maps.

IBM Opens Global Hub for Business Analytics

The new hub will be part of IBM's China Development Laboratory.

Ness Acquires Business Intelligence Company

Ness Technology has purchased Israeli BI solutions and services provider Gilon Business Insight.

The Facebook Fan Page as Web-Based CRM Channel

Companies are finding creative ways to use Facebook fan pages for customer relationship management.

Microsoft Releases Preview of Dynamics CRM '5'

With its third community technology preview of its CRM software out to testers already and more to come, the next major release of …