News: January 2011

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for January 2011

IBM is launching a new analytics product called Cognos Express Planner.

Salesforce aims to take over the world with its new free enterprise social networking service, with help from will.i.am.

It is important to get the entire service mix right.

Financial service firms have unique CRM challenges.

Okta offers an on-demand, identity and access management solution for all web-based applications.

It still takes several orders of magnitude longer to read or write data to a magnetic disk when compared to accessing it directly in …

A flurry of contract wins included energy company AGL, the Commonwealth Bank and the Defence Department.

Intelecrm version 3.5. focuses on more options for integration and enhancements to order management functionality.

Microsoft claimed that a former general manager of worldwide government with the company violated confidentiality agreements.

Gartner analyst suggests that companies unskilled in Business Process Management (BPM) will suffer devastating consequences.

The current 9.1 release of PeopleSoft is also being adopted at a rate four times faster than any other edition.

IBM's online collaboration service gets new CRM and social commerce capabilities.

Microsoft and other companies are rolling with CRM in the cloud.

Microsoft's Dynamics CRM Online and employs the same code set as the on-premise CRM solution.

Tips for E-CRM Analytics.

The software offers automation and real-time visibility to the management of renewals, billing and contract management.

Products include transactional data systems and on-demand deployments.

Organizations must follow procedures in place to manage data warehouse and business intelligence applications.

Moving your fans past Facebook Like.

Jaspersoft delivers native reporting for Hadoop, NoSQL and MPP analytic databases.