News: January 2011
Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for January 2011
IBM Adds Intelligence to Business Planning with Cognos Express Planner
IBM is launching a new analytics product called Cognos Express Planner.
Salesforce Launches Free Chatter.com Service, Plans Super Bowl Ads
Salesforce aims to take over the world with its new free enterprise social networking service, with help from will.i.am.
Tips for Using Social Media to Improve Customer Service
It is important to get the entire service mix right.
CRM Strategies for Financial Services
Financial service firms have unique CRM challenges.
Former Salesforce.com Execs Launches Cloud Apps Service
Okta offers an on-demand, identity and access management solution for all web-based applications.
Data in Memory Important for Deep Data Analytics
It still takes several orders of magnitude longer to read or write data to a magnetic disk when compared to accessing it directly in …
SAS Boosts 2010 Revenue with Contract Wins
A flurry of contract wins included energy company AGL, the Commonwealth Bank and the Defence Department.
Intelestream Announces New Version of Intelecrm
Intelecrm version 3.5. focuses on more options for integration and enhancements to order management functionality.
Microsoft Blocks Former Manager from Joining Salesforce.com
Microsoft claimed that a former general manager of worldwide government with the company violated confidentiality agreements.
Gartner Expects Increase in Business Process Improvement (BPI)
Gartner analyst suggests that companies unskilled in Business Process Management (BPM) will suffer devastating consequences.
Oracle Announces Fast Adoption Rate of PeopleSoft
The current 9.1 release of PeopleSoft is also being adopted at a rate four times faster than any other edition.
IBM Connects LotusLive with SugarCRM, Ariba
IBM's online collaboration service gets new CRM and social commerce capabilities.
A Look at CRM Vendor Wars
Microsoft and other companies are rolling with CRM in the cloud.
Microsoft CRM Challenges Salesforce and Oracle
Microsoft's Dynamics CRM Online and employs the same code set as the on-premise CRM solution.
Leveraging Electronic Customer Relationship Management
Tips for E-CRM Analytics.
NetSuite Company Edition Automates Renewal Management
The software offers automation and real-time visibility to the management of renewals, billing and contract management.
MicroStrategy Offers New iPhone, iPad Business Intelligence Products
Products include transactional data systems and on-demand deployments.
Database Tips for Business Intelligence Administration
Organizations must follow procedures in place to manage data warehouse and business intelligence applications.
How to Mobilize Your Facebook Fans
Moving your fans past Facebook Like.
Jaspersoft Offers Native BI Reporting For Big Data
Jaspersoft delivers native reporting for Hadoop, NoSQL and MPP analytic databases.