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News: February 2011

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for February 2011

Content Drives New Business Social Network GageIn

The GageIn service launching this week is designed to simplify the process of following companies, relevant news, social media updates and …

Socialtext Makes Corporate Intranets More Social

New enhancements are designed to better connect employees with the relevant colleagues and information.

Downstream Segments Drive Business Intelligence Software Growth

New research reveals that the global business intelligence software market is expected to grow.

CRM Software Spending to Show Largest Increase

Customer relationship management (CRM) software is expected to see the largest increase of all the application software markets worldwide.

Integrating Business intelligence in the Cloud

Shifting business intelligence (BI) and analytics to the cloud can be a challenge.

Socialtext Brings Social Networking to Corporate Intranets

The latest release from the enterprise social networking company aims to make intranets more real-time and relevant to employee needs.

Microsoft Announces New Resources for Dynamics

New resources are desiogned to improve productivity and save Dynamics customers time and money.

Social CRM Tips: Understand Two-way Interactions

There are CRM-related activities your company already engages in that provide a foundation for building a social CRM strategy.

Analysts Predict Data Warehousing Will Embrace Analytics

The market has accepted a higher immediate cost in exchange for lower management costs.

Openbravo Open Source ERP Offering Upgraded

Openbravo 3 introduces the concept of agile ERP.

Salesforce.com Beats the Street, Takes Shots at Microsoft CRM

Salesforce.com continues to grow at nearly a 30 percent rate, and CEO Marc Benioff says he isn't worried about Microsoft's Dynamics CRM 2011 …

SAS Acquires Assetlink

SAS claims the acquisition will help marketers deliver more efficient campaigns.

PrairieFyre Software Releases Contact Center for Microsoft Lync

Organizations can leverage advanced enterprise voice features of the unified communications (UC) platform.

The Future of Social Media Metrics

An interview with Don Springer, CEO of Collective Intellect.

SAP Overhauls Its Business Intelligence Portfolio

SAP releases Version 4 of its BusinessObjects business intelligence and Enterprise Information Management products.

A Look at CRM Communication Channels

Communication lays the foundation for customer satisfaction and business growth.

Vertica Delivers Anywhere Mobile Business Analytics

A technology alliance with MicroStrategy extends the relationship into mobile analytics.

Dell, Microsoft To Deliver Business Intelligence for Community Hospitals

The pair will collaborate to deliver an analytics, Business Intelligence (BI) and performance improvement solution.

Electronic Customer Relationship Management Analytics

Exploring ROI, user satisfaction levels and competitive advantages of e-CRM.

Novell Expands Linux Availability for SAP

Novell expands its relationship with SAP with delivery of a new highly available, optimized Linux platform.