Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for January 2012

Salesforce.com Intros Social-Focused Help Desk App for SMBs

Salesforce.com introduces Desk.com to help SMBs deliver customer service via social media and mobile channels.

Pentaho Open Sources Big Data Capabilities with Kettle

Transforming application data to work with Hadoop and other Big Data frameworks is about to get easier, thanks to Pentaho’s Kettle 4.3 …

SOS Unwraps Cloud-Based Document Sharing Geared to Enterprise

SOS Online Backup says its new platform designed for enterprise-grade security and management can help enterprises keep their employees from …

Canonical Brings Apps to Life on Ubuntu Linux Desktop

Linux vendor could change the way users interact with enterprise applications with its Heads Up Display. The intelligent HUD interface will …

IBM Debuts Netezza Analytics Appliance Geared to Retail Industry

As part of its Smarter Commerce initiative, IBM has released the Netezza Customer Intelligence Appliance, a SQL-based enterprise data …

Infor Introduces Mobile Platform

The Infor10 Motion platform is built on the Infor10 ION framework and thus offers the ability to connect to back-office systems like ERP and …

Enkata Updates Architecture for Big Data

The provider of cloud-based customer experience analytics and workforce optimization software is using Hadoop and other emerging …

Arcplan Updates Collaborative Business Intelligence Software

Version 2.0 of the Engage solution for collaborative business intelligence is integrated with arcplan Spotlight, a self-service tool that …

Former U.S. CIO Vivek Kundra Keeps Disrupting, at Salesforce.com

Vivek Kundra, the first-ever federal CIO, has joined Salesforce.com as its executive vice president of emerging markets. Based on his …

SAP Reports Best Financials in 40-Year History

In its financial results for the fourth quarter of 2011, SAP beat analyst expectations for revenue and profit to deliver its best ever …

Birst Wants to Democratize Big Data

Partnership with ParAccel brings Big Data within financial reach of smaller companies.

IBM Adds Resources to Social Business Initiative

Big Blue introduced a series of workshops and consulting offerings to help clients develop the skills, technical support and industry …

Oracle's Big Data Powered by Cloudera's Hadoop

Oracle decides to partner for Hadoop-powered hardware.

Tangerine Software Tool Adds Business Intelligence Capabilities to Sage ERP X3

Systems integrator says Nectari supports real-time access from Microsoft Excel to Sage ERP X3 and other data sources.

VC Funds Flowing to Social CRM Companies

This time it’s Lithium Technologies that attracted venture capital. It raised $53.4 million in a Series D funding round led by New …

Social CRM Provider Nimble Attracts Big-name Investors for Seed Round

Nimble gets $1 million in seed funding from investors including Mark Cuban, Don Dodge, Jason Calacanis and Dharmesh Shah.

Infor Gearing Up for Growth in 2012

ERP provider reports 17 percent growth in licenses in 2011. New innovation center positions it for more growth in 2012, says its CEO.