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News: May 2012

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for May 2012

Zurmo Open Source CRM Beta Adds Gamification

Level up! Zurmo includes a points system and virtual bling in its CRM application to incentivize sales organizations.

Huddle Snags $24M, Aims at SharePoint

UK-based enterprise content management provider Huddle will use a $24 million investment to expand its presence in the U.S. But ultimately …

Rootstock Software, FinancialForce.com Partner on Supply Chain Solution

Companies employ native application integration to deliver supply chain and accounting solution in a single cloud.

Partnerpedia Intros New App Management Options for BYOD Workplaces

Partnerpedia’s solution aims to address the challenges of the BYOD workplace by offering enterprises their choice of a managed app …

Oracle Snaps up Vitrue's Social Marketing Cloud

Tweet long and prosper. With its latest acquisition, Oracle bets on cloud-based, Facebook-friendly marketing services as social CRM picks up …

SAP Bolsters Cloud Business with $4.3B Ariba Buy

SAP buys Ariba to add needed breadth and scale its business cloud services slate.

Salesforce Pumps up Chatter's Enterprise Collaboration Capabilities

Salesforce.com wants to help social enterprises get chatty and show-offish by rolling out instant messaging features in June, followed by …

Zendesk Partners with Microsoft on Dynamics CRM Integration

Companies say two-way integration of CRM and contact center software will help sales and support organizations work together.

LiveOps Adds Facebook Integration to Social Contact Center Software

As contact centers become increasingly social, makers of CRM software are offering integration with Facebook, Twitter and other social …

Salesforce CEO Bullish about Year Ahead, Scornful of Competition

Buoyed by rising revenue, Salesforce CEO Marc Benioff increases guidance for the year and blasts SAP for lack of innovation.

Xactly Releases Sales Performance Apps for iPad

Given the rising popularity of mobile CRM applications, Xactly is rolling out versions of its sales compensation and sales performance …

SAP Taps into Visualization Trend with Desktop Business Intelligence Tool

Keen to capitalize on the burgeoning data visualization trend, SAP introduced a desktop business intelligence tool called Visual …

Opera Solutions Brings Predictive Analytics to SAP HANA

Can third parties thrive in the HANA universe? One company is betting that it has not only the technology, but also the brains to back it up.

Customer Service Gets More Social with Zoho Support

New Facebook and Twitter integration highlights the increasing impact of social media on customer service software, a key characteristic of …

Spinnaker Support Now Provides Maintenance for SAP Apps

The third-party support company, which has 160 customers for its JD Edwards business, is adding an SAP practice. Analysts say third-party …

Hortonworks, Kognitio Partner to Drive Hadoop Adoption

Companies tout combination of Hortonworks Data Platform with Kognitio Analytical Platform for its ability to make it easier to analyze Big …

Spotfire 4.5 Leverages Tibco Architecture for Big Data Analysis

Tibco's architecture combines an in-memory approach with an in-database type of approach, making it easier for users to dynamically explore …

IBM Gathers Tealeaf in Analytics Buying Streak

Tealeaf is taken off the market as the industry turns its attention to online consumer behavior and digital marketing analytics.

Jive Updates Platform with Seamless Sharing, Big Data Brawn

Jive unleashes improved apps integration, the power of Big Data analytics and a reworked UI for seamless social business collaboration.

Birst Grabs $26M in Financing

The business intelligence software provider, which doubled its revenues in the past year, will use the cash to accelerate its growth.