Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for September 2010

Ten Tips for Getting the Most Out of Your CRM System

Business leaders and CRM pros offer advice on how to improve your organization's customer relationship management and how to get a positive …

Google Apps Review: Applane Enterprise CRM

Applane CRM uses role-based access to provide users with immediate access to only the data they need at any given time. Plus it offers full …

Top 10 Features of Microsoft Dynamics CRM 2011

Microsoft hopes its latest CRM offering can help the software giant gain ground on Salesforce.com.

The Top Six Trends in Enterprise Customer Relationship Management (CRM)

The cloud, smarter analytics, social media and mobile devices are just some of the trends that are rapidly changing the CRM market.