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Research: November 2011

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for November 2011

Business Intelligence is Going Mobile

In a new report, Howard Dresner says the future is mobile business intelligence, collaboration and the cloud.

Ten Reasons to Combine CRM and BPM

Business leaders and customer service experts discuss the benefits of combining customer relationship management (CRM) with business process …

Big Data Attracts Big Money

More than $350 million has been invested in Hadoop and NoSQL technology to date. A top VC tells us why.

Oracle CRM and Business Intelligence in Two Real-World Environments

Two case studies from Oracle OpenWorld: Using CRM and business intelligence for success.

Mobile Business Intelligence: Slow Start, Bright Future

A new survey says mobile business intelligence use could soar in the next year. Will it?

Data Virtualization and Big Data Business Intelligence

Data virtualization could be the glue that ties together data warehouses and social media data.

The Cloud CRM Market: Microsoft, Salesforce, SAP, Oracle and More

The cloud CRM market is a crowded one, so we offer an overview of the biggest names in our cloud CRM buying guide.