Research: December 2015

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for December 2015

Cloud platform helps businesses integrate, manage and orchestrate popular services like Twitter feeds or Gmail with enterprise software like …

While CRM leaders like Salesforce command much of the market share, smaller vendors provide more specialized options.

Slack, Zendesk and Jobvite were among the fastest growing enterprise apps in 2015, according to Okta.

Using sales enablement tools can make CRM a more valuable tool for salespeople.

CRM market leader Salesforce and top-tier competitors Microsoft Dynamics, Oracle and SAP are tweaking their CRM product portfolios.

Companies are getting more strategic with their mobile app initiatives, find two new surveys.

Many corporate intranets are not well equipped for mobile usage. Application development platforms like APPrise Mobile offer an alternative.

Companies like Whirlpool and GM are using IoT technologies for smarter supply chains.

When developing enterprise mobile apps, do not just replicate existing desktop apps.

United Airlines and Home Depot are among companies using mobile apps to improve customer service.