Social Media: October 2011
Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions. - Archive for October 2011
Microsoft Dynamics CRM Q4 2011 Service Update Released
Updated: Is Microsoft feeling the heat of faster, smaller competitors in the customer relationship management (CRM) space or just feeling …
Oracle Buys RightNow for Cloud Customer Service
Oracle takes aim at Salesforce.com with its expanding cloud CRM service.
Big Data, MapReduce, Hadoop, NoSQL: The Relational Technology Behind the Curtain
Hadoop has its limits for Big Data analytics – and relational databases may have more of a future than you think.
Oracle Buys Endeca for Unstructured Business Intelligence
Oracle expands its business intelligence offerings with Endeca's unstructured data management.
SAP, Salesforce Invest in Box Cloud Collaboration Service
Box closes on an $81 million funding round for what the company claims is 'one of the fastest-growing enterprise applications of all time.'
QlikTech Makes Business Intelligence Social, Mobile
QlikView 11's annotation, collaboration and comparative analysis features enhances the business discovery process for business intelligence …
Cisco Touts Social CRM Call Center Success
Cisco's contact center business has posted strong growth in the year since the company added social CRM to the software.
An In-Depth Look at Oracle Fusion Applications
What does the formal launch of Fusion mean for existing Oracle CRM and ERP users?
Oracle Launches Cloud Platform for CRM, HR
Larry Ellison blasts Salesforce.com as a 'roach motel' cloud as new database, Java and Fusion Apps cloud debuts.