Every business owner knows it: If you could just talk to prospects one-on-one, you could convert them to customers. Click-to-chat and click-to-call features, of course, have existed for years, but now there’s a new, more viral twist. Starting today you…
Central Desktop, a respected and rapidly growing online collaboration system, has announced a deeper relationship with Salesforce.com. Users of Salesforce.com, which provides subscription-based customer relationship management software online, can now collaborate with their customers and partners in a private, secure,…
Yahoo Shopping introduced “social commerce” in time for the holiday shopping season. Yahoo (Quote, Chart) calls its new offering the “Shoposphere”; like the blogosphere, it aims to be a world where users connect and link in multiple ways. Forrester Research…
For most businesses, e-mail is a critical communications tool, and at many organizations, hosted POP3 /IMAP mail service provides cheap and convenient e-mail. Companies that covet the additional control and collaboration features you get by running an internal mail server…
Convoq, a Lexington, Mass.-based provider of communication and collaboration services, today announced ASAP Pro 2.0, a Web conference service that requires only that attendees have a Macromedia Flash player to attend an online meeting. Aimed at small and mid-sized businesses,…
WebEx Communications is one of the pioneers of real-time collaboration applications. In fact, to many companies the name WebEx is synonymous with online meetings. To date, Web-based meetings have been viewed mainly as a way to reduce travel expenses. However,…