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Supply Chain Management: May 2001

Supply Chain Management software and solutions. - Archive for May 2001

Procter & Gamble Chooses i2

The consumer products marketer will use i2 CRM Solutions to improve customer service and order management methods.

Checked Your Reverse Logistics Recently?

New research finds that returns of merchandise purchased online may reach 90 million items and nearly $6 billion in 2005.

Sun, i2 Team for Next Generation CRM

Joint solutions will be operable on the iPlanet E-Commerce Solutions platform and will be key to the Sun ONE architecture.

When It's Out of Stock

How you handle out-of-stock orders can affect your relationship with your customers, and your credibility as an e-merchant.