CRM, Data Quality and the Cloud
With most data, you expect a unique key and an unambiguous match. But what do you do when you don’t have a key to match on? In the good old days, every table had a unique key and table joins…
David Needle
David Needle is an experienced technology reporter, based in Silicon Valley. He covers big data, mobile, customer experience, social media, and other topics. He was previously the news editor for Enterprise Apps Today, TabTimes editor, and West Coast bureau chief of Internet.com.
Content Drives New Business Social Network GageIn
How do you keep up with the flood of information, news, social media and more across the Web? The answer is you can’t. Whether you visit aggregator sites, employee RSS feeds, or simply surf like crazy, it’s impossible to stay…
Socialtext Brings Social Networking to Corporate Intranets
How popular is your company’s intranet? Socialtext has added new features to its enterprise social networking system that are designed to bring more interactivity and relevance to corporate intranets that haven’t always kept up with the times. “We literally heard…
CRM and the Named Account Model – Square Peg, Round Hole?
Customer relationship management (CRM) systems are typically designed with a new prospect lifecycle that starts with Leads (someone who has said they want to know more, but is completely unqualified) and moves through the qualification and conversion process before the…
SAP Opens Up Business ByDesign Feature Pack
SAP announced several enhancements to its on-demand Business ByDesign software today, following the general release earlier this month of the related Feature pack 2.6. The enterprise software giant said the more open Business ByDesign platform will let a broad ecosystem…
Facebook Pioneer Launches Social Media Management Platform
Is Facebook ready for business? That’s a question that’s been bandied about for years as a growing number of companies have hoped to leverage the popularity of the social networking site that has exploded to more than 500 million users…
New Box.net CMS Release Leverages Cloud, Partnerships
PALO ALTO, Calif — Box.net unveiled a redesign of its cloud-based content management (CMS) and collaboration system at a press event here today at company headquarters. The new interface, features and partnership announcements with NetSuite, Samsung and VMware are all…
Do Enterprises ‘Get’ Social Media?
“Wake up and smell the tweets!” That’s not a quote by Scott Klososky, author of the new book “Enterprise Social Technology,” but perhaps he’d agree with the sentiment. Klososky, who’s been working in IT for over 30 years, has fully…
SAP Reports Record Quarterly Sales
SAP (NYSE: SAP) took out a bit of the sting of losing a $1.3 billion copyright infringement case last November to rival Oracle, by reporting record sales for the fourth quarter that beat analyst’s expectations as well as its own…
Oracle Goes After SAP with New Business Intelligence App
The multi-billion dollar business intelligence (BI) software industry is driven by one basic value proposition — to get users the information they need in a timely fashion even if it’s buried in a data warehouse containing terabytes of customer data…