With the widening adoption of Hadoop and in-memory databases, companies are starting to realize that Big Data analytics has uses well beyond traditional business intelligence. Some are now harnessing it to detect potential security threats and improve their defenses and…
Mindshare Technologies, a provider of cloud-based customer service software for the food services, retail and contact center industries, has introduced Comment Poster, an offering included in the company’s reporting suite that aims to improve the customer experience across brand locations.…
Mobile CRM, which has been gaining momentum for quite some time, is a trend that will only get hotter in 2014, experts predict. Among other trends they expect to take root or accelerate in 2014: social CRM, more integration and…
Ask people about business intelligence (BI), these days, and they almost invariably talk about Big Data. While closely related, they are certainly not the same thing. Having already published Big Data trends for this year, we follow up here with…
The ERP field can be slow to change. But the last couple of years have unleashed forces which are fundamentally shifting the entire area. The experts tell us some of the new and continuing trends affecting enterprise software: Mobile ERP…
There is a lot going on in the business intelligence field, not the least of which is Big Data. When we asked a selection of industry experts what BI trends they anticipated for 2014, therefore, it was no surprise that…
Business intelligence and analytics provider Yellowfin introduced version 7 of its software, which includes a new data discovery interface among other features. The interface “simplifies and enhances the self-service analytics experience, enabling our users to create BI content faster than…
Big Data is one of the hottest areas of IT right now. Analyst firm International Data Corp. (IDC) predicts that the Hadoop and Big Data markets will have a compound annual growth rate of 54.9 percent through 2017 – and…
Projects: Can’t live with them, can’t live without them. At any one time, any organization seems to have an endless number of projects running and just as many new ones being proposed. Some are vital for business survival and expansion,…
According to the Chinese calendar, 2014 is supposed to be the year of the horse. However, Microsoft prefers to dub it the year of the customer, a consideration that has led it to add new features to its Dynamics CRM…