Tibco (NASDAQ: TIBX) is moving into the customer relationship management (CRM) market with the acquisition of Loyalty Lab for $23 million in cash. Tibco, which specializes in middleware, business process management (BPM) and supply chain management, is adding Loyalty Lab’s…
Salesforce.com (NYSE: CRM) today made a bold move into the database market and also announced plans for a free version of its Chatter collaboration service. The online customer relationship management (CRM) leader had said the free Chatter service was coming,…
Attempting to stave off mandatory U.S. data privacy regulations, data collection companies have banded together to launch a project that will let consumers edit data about themselves or opt out of online data collection entirely. The Better Advertising Project’s Open…
The International Institute for Analytics this week released nine predictions for business analytics in 2011 — including a prediction that it won’t take much economic growth next year to spark huge growth for analytics. IIA, founded by analytics researcher Tom…
FinancialForce.com is adding billing and accounting to Salesforce.com’s cloud-based customer relationship management (CRM) system. The combined FinancialForce.com and Salesforce.com applications are “the first and only end-to-end CRM to accounting solution available on the Force.com platform,” FinancialForce.com claims. Tom Brennan, FinancialForce’s…
SAP (NYSE: SAP) has begun shipping its High-Performance Analytic Appliance (HANA) software, and the first application is based on the company’s BusinessObjects business intelligence software. SAP HANA is bundled with hardware from partners IBM, HP, Fujitsu-Siemens, Intel, Cisco and Dell.…
SAP must pay Oracle (NASDAQ: ORCL) $1.3 billion for copyright infringement, a federal jury ruled today. It took the eight-person jury just a day to reach the verdict after three weeks of testimony between the two companies. SAP (NYSE: SAP)…
Tensions between HP (NYSE: HPQ) and Oracle (NASDAQ: ORCL) could heat up a little more if an analyst’s report released yesterday turns out to be accurate. Trip Chowdhry of Global Equities Research said HP could shut down its Oracle Siebel…
Salesforce.com (NYSE: CRM) shares soared late today after the company beat Wall Street estimates and raised its sales guidance for next year, but the most surprising news was the rapid adoption of its Chatter enterprise collaboration and social networking tool.…
The Microsoft Dynamics CRM 2011 beta release doesn’t include social media monitoring capabilities, but a Microsoft Dynamics CRM team member has figured out a way to add them. In a blog posting earlier this week, Siddhartha Rai, program manager for…