Customer relationship management firm Group 1 Software (NASDAQ: GSOF) has entered into a letter of agreement to acquire the assets of Toronto-based Vision-R eTechnologies, a provider of electronic archive and retrieval software solutions. The acquisition would add real-time digital storage…
The latest Consumer Reports survey of dial-up Internet consumers gives low marks to America Online, Inc., and Microsoft Corp. (NASDAQ:MSFT), the nation’s two largest Internet service providers. With a best possible overall satisfaction score of 100, Microsoft’s MSN rated last…
Web audience measurement firm comScore Networks, Inc., has closed a $15 million Series C round of financing led by Adams Street Partners, a recently formed private equity firm in Chicago that was formerly Brinson Partners’ Private Equity Group and which…
Business service provider Outtask, Inc., is acquiring Aspen’s ASP hosting division’s customer base. As the ASP hosting entity for Aspen’s customers, the Alexandria, Va.-based Outtask will provide these companies with customer relations management applications from Siebel and financial applications from…
Internet direct marketing firm e-centives, Inc., is starting a single pay-for-performance model which includes performance-based pricing for both customer acquisition and retention solutions. The company’s PerformOne drives retention through an outsourced email solution, which delivers targeted, personalized email delivery, database…
Sodexho, the Gaithersburg, Md.-based wholly owned North American subsidiary of Sodexho Alliance, Nokia (NYSE:NOK) and 2Scoot are testing cashless payments using cell phones and radio frequency identification (RFID) technology. Employees at the Nokia campus in Irving, Tex., can now point…
CustomerLinx Corp. of Alexandria, Va., a company specializing in Web-enabled, multi-mode customer relationship management (eCRM) services, has acquired ETC Data Services, a provider of custom solutions for customer service, fulfillment, database development and data entry services. Terms of the transaction…
Customer relations management (CRM) software developer Primus , is acquiring AnswerLogic, a Washington, D.C.-based software development company, for 750,000 shares of common stock. Primus’ stock price closed at $4.07 a share Friday afternoon and was unchanged in early Monday morning…
Emtera Corp., which provides mobile customer relationship management (mCRM) solutions for the retail industry, has completed its initial financing with $1.2 million dollars from Avisent, an early-stage investment vehicle founded by General Atlantic Partners. The Arlington, Va.-based Emtera, which maintains…