Infor Connects ERP with Salesforce.com CRM
The Inforce Everywhere application, built on Salesforce's Force.com platform, keeps core CRM data in sync with data from ERP, offering what Infor calls "a 360-degree view" of customers
Only a few months into its partnership with Salesforce.com, business software provider Infor has released Inforce Everywhere, an application built on Salesforce's Force.com platform that links Infor ERP data with Salesforce CRM.
According to Infor, Inforce Everywhere keeps core CRM data like contacts, quotes, and orders in sync with data from ERP, and gives customer-facing personnel access to relevant information such as shipments, invoices, receivables and returns. Users also can create and maintain contacts and accounts in both ERP and CRM systems, providing a single connection point.
The cloud-based application utilizes Infor's Infor10 ION middleware to integrate the ERP and CRM data.
Inforce Everywhere is currently available for Infor10 ERP Enterprise (LN), Infor10 Distribution iBusiness (A+) and Infor10 Distribution Business (SX.e). Later this year, Infor plans to deliver at least two more applications on the Force.com platform, Inforce Ordering and Inforce Marketing.