Technology research on Business Process Management (BPM), Performance Management, and Project Management software and solutions.

Top 10 Best BPM Software Products

These are among the best business process management software options available.

Where Is AI Headed in the Enterprise?

Software vendors including Google, Microsoft and Salesforce are incorporating artificial intelligence in their products. How will companies …

5 Ways to Use Virtual Reality in the Enterprise

Employee training, recruitment and onboarding are among the ways enterprises are using virtual reality.

Google Puts AI at Center of Rebranded G Suite Productivity Apps

Artificial intelligence is central to Google's cloud productivity apps, recently rebranded as G Suite. Likewise, Microsoft is infusing …

Analytics for ITSM: 5 Ways to Improve IT Service Delivery

Analytics can help IT organizations improve and enhance their IT service management (ITSM) processes and put a smile on end users' faces.

DevOps, Digital Transformation Go Together

DevOps is a big part of digital transformation strategies for some companies, research finds.

Are Open Source Applications Your Best Option?

Open source or proprietary applications? When choosing enterprise software, you must consider factors like ease of use and support.

How to Build a Business Case for IT Asset Management

Making a compelling business case for IT asset management (ITAM) is easier with three strategies, and you should focus on five …