Data scientists are as sought after as a real Rolex at a thrift store – and just about as hard to find. In fact, enterprises may have to give up the search, said members of the International Institute for Analytics…
Industry observers have long talked up the need for CIOs to cozy up to other members of the C-suite, including the CFO and the CEO. “Reincarnate” CIOs who possess this ability to interact with their business peers could eventually ascend…
Salesforce.com, Jive Software and other companies offering social software to enterprises are taking the wrong approach, said several SAP executives on a call introducing Jam, the German company’s own entry into the social enterprise market. Jonathan Becher, SAP’s chief marketing…
While it’s easy to find marketing hype about Big Data, it’s hard to find professionals who understand what it is and know what to do with it. EMC, the enterprise storage company that has been staking a claim in the…
Though companies try to cut costs wherever they can in times of economic uncertainty, they prefer to maintain or even increase investments in customer-facing technologies that have the potential to drive top-line revenue. So it’s no surprise that a Computer…
If enterprise app popularity was judged by the number of big vendors buying small pureplays, marketing automation would certainly be sitting pretty. Earlier this year, both Oracle and Salesforce.com purchased providers of marketing platforms with a social slant. Now Microsoft…
When it comes to Big Data, knowledge is low while expectations are high – a tricky combination. CompTIA, a non-profit IT industry association, released a study in which it found just 37 percent of IT and business executives report being…
There’s a new ERP kid in town, Sweden’s Jeeves Information Systems. The company, which has offices in France, Germany, the UK and Norway and is owned by American investment company Battery Ventures, just opened a North American headquarters in Chicago. The…
Enterprise Apps Today‘s Ann All discussed the importance of ERP reporting with Glenn Wirick, vice president of product development for InsightSoftware.com, which makes productivity tools for Oracle’s E-Business Suite and JD Edwards software. Wirick has worked with JD Edwards software…
By Bruce Temkin, Managing Partner, Temkin Group Customer experience (CX) management is evolving from an ad-hoc set of activities to a full-fledged professional discipline. As the CX movement matures, it resembles the quality movement of the 1980s. Here’s what one…