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Dan Muse

Dan Muse is a journalist and digital content specialist. He was a leader of content teams, covering topics of interest to business leaders as well as technology decision makers. He also wrote and edited articles on a wide variety of subjects. He was the editor in Chief of (IDG Brands) and the CIO Digital Magazine. HeI worked alongside organizations like Drexel University and Deloitte. Specialties: Content Strategy, SEO, Analytics and Editing and Writing. Brand Positioning, Content Management Systems. Technology Journalism. Audience development, Executive Leadership, Team Development.

UpShot Mixes CRM With Microsoft Office Apps

For customer relationship management (CRM) software to be effective, salespeople have to use it. Sounds simple enough. However, when it comes to CRM software there has been “a lack of customer satisfaction,” said Keith Raffel, chairman and founder of Upshot… Is Always Just an Email Away

It can be a complex world when mobile devices need to access enterprise-based customer relationship management (CRM) applications. However, gaining fast access to the most up-to-date data may wind up being as easy as sending an email. That’s the goal…

ManagedOps Will Support Microsoft CRM Product

ManagedOps, a Bedford, N.H.-based ASP wholesaler, announced today that it will offer its Managed Operations oursourcing service for Microsoft’s customer relationship management product, which was announced yesterday. Microsoft Customer Relationship Management will be available either late this year or early…