Helping enterprises take action based on enterprise data sources is the focus of a new solution from SAP called StreamWork Enterprise Edition. With StreamWork Enterprise edition, SAP (NYSE: SAP) is delivering a collaborative decision-making (CDM) solution that is available in…
LAS VEGAS — For many enterprises, SAP’s (NYSE: SAP) software is mission-critical. But according to Mariano Nunez Di Croce, a security researcher from Argentinean research vendor Onapsis, SAP software is at risk even when users properly follow all of the…
After four months of beta availability and testing, SugarCRM today officially announced the general availability of its Sugar 6 CRM customer relationship management platform. Sugar 6 includes an open source community edition as well as commercially licensed professional and enterprise…
After five years, Sugar’s open source CRM platform remains alive and well, this week debuting a new version that touts a sharper look and new enhancements. The new Sugar 6 release includes a revamped user interface and other tweaks that…
Despite concerns about a potentially weak 2008 for software companies, there’s one sector of the business that continues to draw startups and acquisitions at a brisk pace: business intelligence software. “Business intelligence is no longer a back-office, nice-to-have application,” said…
The multi-billion-dollar market for CRM software is hotly contested by closed source vendors like SAP, Oracle and Salesforce.com among others, all of whom spend tens of millions of dollars marketing their wares. Can open source compete? John Roberts, CEO of…
John Roberts is a man on a mission to change the CRM industry. As the founder and CEO of open source startup SugarCRM, Roberts is competing in an industry with strongly entrenched and well-financed competitors. Roberts officially launched SugarCRM in…
Article courtesy of Internetnews.com. With the 4.5 release of its open source CRM package, SugarCRM is capitalizing on its growing popularity in the space, with downloads doubling from 400,000 to 800,000 in six months and a Microsoft partnership highlighting its…
SugarCRM 4.0 is set to debut this week with new features in the commercial open source CRM enhanced workflow, reporting and marketing automation software. The latest version is the seventh major release since SugarCRM started back in April 2004 in…
Immediate customer interaction is often the key to increased customer satisfaction and sales for both bricks and mortar retailers and for e-commerce businesses as well. Crafty Syntax Live Help (CSLH) is an open source solution that helps customer interaction with…
