ERP systems were once used almost exclusively by large companies. In recent years, though, an increasing number of ERP solutions for smaller businesses (SMBs) have entered the market. Some are sold by vendors that primarily serve SMBs, although software giants…
When it comes to customer relationship management (CRM), it truly is better to give than to receive. As several CRM experts and business owners Enterprise Apps Today spoke with revealed, businesses that go the extra mile by rewarding customers —…
The intersection of business intelligence (BI) with mobile devices and fast wireless connections will likely revolutionize the supply chain management (SCM) landscape in a couple of key ways. It will bring back-end apps to smartphones and tablets, and improve the…
Today’s college grads are ill-prepared to meet business needs for data-savvy workers. Even as the growth of big data is skyrocketing, universities worldwide are struggling, and too frequently failing, to adequately prepare students to meet the demand for employees skilled…
IBM (NYSE: IBM) has expanded its software portfolio to help organizations embrace the power of social business with the announcement of a new version of IBM Connections — a social networking platform with real-time compliance capabilities. The new IBM Connections…
The future of the business process management (BPM) market seems pretty strong, if you don’t mind markets that tend to be counter-cyclical in nature — meaning they thrive in bad times and tread water when the economy is robust. So…
Just because you have a customer relationship management (CRM) system, a Facebook page and a Twitter account doesn’t make you social CRM savvy — or even mean you are truly connecting with your customers where they socialize (and share feedback…
A few months back, Enterprise Apps Today published an Enterprise ERP Buyer’s Guide. That first ERP buyer’s guide focused on market giants SAP (NYSE: SAP), Oracle (NASDAQ: ORCL) and Microsoft (NASDAQ: MSFT). Now it’s time to visit the ERP software…
A report from the Economist Intelligence Unit sponsored by business analytics leader SAS identifies a clear need for technology to help organizations maximize social media efforts. The report, Re-envisioning customer value, found that the rise of social media has required…
The worldwide business process management (BPM) and middleware market has recovered strongly from a 2009 slump, according to IDC. The research firm said 2010 BPM and middleware revenue totaled nearly $16.1 billion, representing growth of 9.2 percent and up from…